Service Network

BMV MEDTECH GROUP CO., LTD.
Address

4-7F Block 1#,Yinjin Industrial Building,Liuxian 3Road,NO.71 Xinan Street,Baoan District, Shenzhen City, Guangdong Province,518013,P.R.China

Tel

+86-755-26564580

FAX

+86-755-85275443

Service Solutions

At BMV, we are dedicated to helping you enhance performance and usability by ensuring the sustainability of your equipment and software. Our service team, comprised of senior service experts, provides technical support and remote problem resolution to address any issues you may encounter

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Service Solutions

Today, the healthcare industry is no longer a silo of information. Data connectivity has become more…

To ensure network security risks are correctly identified and prevented throughout the product life cycle, it is essential to implement effective risk control procedures. These procedures should be followed during equipment design, production, and clinical use.
Program interactivity designed in strict compliance with lHE standards, supporting information integration based on standard message formats such as HL7, DICOM and GDT

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Technical Support

Through our localized service network, we are committed to getting closer to our customers and working together as a high-performance system.

Professional services staff

Service Case Record and Tracking System

Fast spare parts dispatch

Remote and on-site technical suppor

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Training

BMV offers its clients a professional, flexible and comprehensive training system.

Headquarters training, where you get first-hand information about our products.

Subsidiary training, traveling to the nearest subsidiary for training at your convenience.

On-site training, face-to-face training for customers around the world.

Remote training, easy access to training via the Internet.

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Warranty

BMV offers its customers a comprehensive warranty system.

Our warranty period commences from the date of product shipment to customers. Should a warranty claim arise, promptly notify BMV, and we will undertake necessary adjustments, repairs, or replacements with new or exchanged parts. Furthermore, all repaired parts are guaranteed under a 6-month warranty.

We offer a warranty extension policy that allows our customers to extend the standard warranty for an additional period. This extension must be purchased together with the main units of products initially acquired from BMV. The extended warranty coverage begins on the date the standard warranty expires.

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